Dia out-of Encino, Ca () I subscribed to eHarmony and you will, inside couple of hours, made a decision to cancel just like the I would personally found other sites We prominent. I experience your website and try educated to mention a keen 800- count. I became advised you to just like the We before got a merchant account (that we into the good-faith noticed are signed) they would intimate brand new membership easily wanted nonetheless manage not refund my personal charge card to your $251 towards the one to-year subscription. Y of Vancouver, Canada () We joined up with eHarmony in for a single-year-membership out-of $250 (3 monthly installments out of $).
I signed my account online and emailed a customer properties representative. My personal Summer credit card declaration suggests that eHarmony has billed myself $ getting one minute installment. We emailed the firm to attempt to handle this matter however, the newest reaction I had right back are they aren’t capable terminate my membership and third fee might be charged to your . Their reimburse coverage is extremely unclear and you may misleading. Their buyers characteristics associate. Courtney away from Venice, California () I believe eharmony enjoys not the case advertising. In the first part of its email they boost another provide of 3 months toward cost of step 1.
Thus. Wayne of Coconut Creek, Florida () I have found this company becoming very deceptive. They encourage higher suits, nevertheless of those which they sent me was in fact far from. We signed up to use its free eight-go out demonstration. They don’t work with me, thus i made an effort to cancelled on line however, We received a contact saying https://kissbrides.com/es/holandes-mujeres/ I’d to-name throughout regular business hours. The person We spoke so you can spoke me personally from canceling of the giving me personally a different 7 totally free weeks. I attempted it once more whilst still being desired to terminate however, which time the individual We spoke to was really rude and you may said I had moved past the 7 days demo. She told you I’m able to perhaps not rating a refund and you will advised me personally to just continue using the amount of time that we had already repaid getting.
A month later, I came across the assistance to get terrible and not meeting my need, and so i decided to terminate the support
I informed her which i was not wanting with the features but she told you as well bad, you aren’t going to get a reimbursement. Miranda of Clarksville TN () We signed up for a-year from the eharmony becuase of your own higher “deal”. I became signed up for per week and you will decided to cancel my features (I’d a slim point requirements plus 6 weeks I got more than fifty suits, for me it actually was too crazy there are absolutely no way to really browse courtesy all that without difficulty). It had been which i are 8 occasions beyond the day restrict and they will maybe not reimburse any of the money. I advised all of them that they can costs me for the entire few days, simply not the season and additionally they failed to commit to they.
Then again, as you comprehend, around the bottom of the page, on second so you can last part, it transform to 3 days to the cost of 1 For each Month
We have experimented with numerous times to get ahold of somebody and you may it continue informing us to make a page, that i did and got a standard setting page back just how they could maybe not assist me and that they have been browsing obtain currency, (exactly who wants problems in just page in today’s big date? You will find terminated my credit and plan to report any afterwards fees because the fraudulant. In the meantime I can still ask Louise Guerin (Customer Relations Manager) to have a simple solution. Yveth out of Lanham MD () Most upset, I siged right up to have 30 days demonstration, payed brand new subsription, their started thirty days since the, I have emailed eharmony, terminated the fresh subscription, they haven’t yet taken care of immediately me personally, otherwise returned my mony. They won’t number an unknown number to customer service otherwise render a current email address to save an unbarred comunication.
