Dia from Encino, Ca () We signed up for eHarmony and you will, contained in this couple of hours, made a decision to cancel while the I’d located other sites I common. I experienced the site and you will was educated to call a keen 800- matter. I happened to be told you to definitely once the We prior to now had a free account (that i inside good-faith believed are finalized) they will close the brand new membership if i desired nonetheless they create perhaps not refund my bank card towards $251 with the that-seasons subscription. Y off Vancouver, Canada () I joined up with eHarmony in for a one-year-membership out of $250 (step 3 monthly obligations out-of $).
We closed my personal membership on the internet and emailed a buyers qualities rep. My personal Summer bank card declaration suggests that eHarmony has billed me personally $ to have a moment payment. I emailed the organization to attempt to manage this issue however, the fresh new response I experienced back was they’re not able to terminate my subscription and the third commission could be energized into . Their refund policy is quite vague and you will misleading. Their customers services rep. Courtney out-of Venice, Ca () I believe eharmony possess untrue advertising. In the 1st paragraph of their email address they enhance a different bring of 3 months into the cost of step one.
Very. Wayne out of Coconut Creek, Florida () I have found this company becoming most misleading. They promote high matches, but the of them that they delivered me was indeed anything but. I signed up to make use of its totally free 7-time trial. It did not benefit myself, thus i tried to cancelled online however, We acquired an email claiming I got to name during regular business hours. Anyone I talked to help you spoke myself of canceling from the giving myself another seven 100 % free days. I attempted it once again nevertheless desired to terminate however, it big date anyone We spoke so you’re able to really was impolite and you can told you I had moved through the seven days demo. She said I’m able to perhaps not rating a reimbursement and you will advised me personally just to keep using the amount of time which i got already paid for.
A month later, I found the support getting bad and never meeting my need, and so i made a decision to cancel the support
We told her which i was not trying to find and their functions but she told you as well bad, you aren’t going to get a refund. Miranda regarding Clarksville TN () We enrolled in annually at eharmony becuase of your higher “deal”. I was subscribed to each week and you may chose to cancel my services (I experienced a slim point conditions and in six months I got more 50 suits, for me it was also in love so there is not a way to genuinely navigate courtesy all of that effortlessly). It absolutely was that i are 8 era after dark day restriction and they’re going to maybe not reimburse the currency. We informed all of them that they can costs me personally for the whole few days, not the year and additionally they didn’t agree to KazajstГЎn mujer saliendo hombre blanco they.
Then again, as you comprehend, around the base of your own page, regarding the 2nd to help you last section, they alter to three weeks for the cost of 1 For every Few days
I have tried many time to find ahold of somebody and you may they continue telling us to develop a page, that i performed and you can had a standard setting page back just how they might perhaps not help me to and they was basically going to get their money, (exactly who needs issues within just letter in the present time? I’ve terminated my card and you will propose to statement any after charge since the fraudulant. For the time being I will continue steadily to ask Louise Guerin (Customers Relationships Director) getting a solution. Yveth of Lanham MD () Extremely disappointed, I siged upwards getting a month demo, payed this new subsription, its come 30 days once the, I’ve emailed eharmony, terminated the new membership, they have not taken care of immediately me personally, otherwise came back my personal mony. They don’t listing a phone number in order to customer care otherwise provide a current email address to keep an open comunication.
